White Horse Technical Services - Independent LECO Instrument Service, Repair, Maintenance and Rebuild Services
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White Horse Technical Services,
©White Horse Technical Services Copywright 2004 White Horse Technical Services,  Specializing in the Maqintenance and Repair of LECO Instrumentation Specializing in the Maintenance and repair of LECO© Instrumentation.
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White Horse Technical Services
Does your lab routinely survive the full scrutiny of your customers?
Your Equipment, your Documentation, your QA Manual and your Personnel all fall under the scrutiny of your customers. With our full range of independent evaluation and training services, you can show your customers your readiness and preparation to provide superior service and meet their every need. We can help you meet requirements of both the American National Standard ANSI/ISO/ASQ Q9001-2000 and ANSI/ISO 17025-1999.
Equipment Performance Certification
Curtis certifying a LECO RH-404 Hydrogen Determinator analyzer , validating it's performance. To ensure accurate and reliable performance of your instrument, your service engineer will inspect and test your equipment to ensure that it meets factory specifications and that it will likely work properly until the next service interval.

For qualifying instruments, a Certificate of Performance will be issued documenting the actual NIST traceable standard test results showing compliance with manufacturers specifications, internal reference values, stability of critical instrument parameters and gas system integrity.
This document not only provides important information about the performance of your instrument, but it can also be helpful in satisfying compliance requirements with outside regulatory agencies, customers and in-house QA programs.
Documentation
Standard test results and calibration records (In your Analysis Log Book), Maintenance and service records (Your Maintenance Log Book) and a thorough analysis of your equipments’ performance ( Performance Certificate), when well documented, provide a clear picture of your lab’s readiness to qualify as your prospects prime suppliers of analysis services.
Analysis Logging- Do you log suffient data to satisfy an audit of test results as well as equipment performance? Ask us for a quick review.

Reliability Centered Maintenance And Logging- Do your operators have clear guidelines and easy documentation sheets for 'best practices' maintenance? Do you have a clear picture of your instrument's reliability? What impact does down time have on your process? We can provide a Reliability Centered Maintenance (RCM) Logbook tailored for your instrument and your lab usage patterns. Created to assist with your NADCAP or ISO compliance, this program will meet your needs and show well for your customers.

--Download a sample in PDF format--

QA Procedure Review
Do your operating procedures provide proper and easy to follow instructions for accurate results and proper exception handling? A review of this document may provide just the difference between technician compliance and avoidance. If the proper procedures are not described clearly in this document, both the auditors and your technicians will not have a standardized procedure to follow; this is especially important when things don’t go as expected.
Operator Training/Performance Certification

Do your operators show the proficiency that would survive a surprise audit? Have an independent evaluation made and the test results after any needed training will be published in a Performance Certificate for your customers to see.

Working as a member of your QA team, all work is confidential and aimed at helping you establish your company as a leader in quality management.
     
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