White Horse Technical Services - Independent LECO Instrument Service, Repair, Maintenance and Rebuild Services
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White Horse Technical Services,
©White Horse Technical Services Copywright 2004 White Horse Technical Services,  Specializing in the Maqintenance and Repair of LECO Instrumentation Specializing in the Maintenance and repair of LECO© Instrumentation.
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White Horse Technical Services

Preventative Maintenance

Reduce your LECO® Determinator downtime and keep it operational at peak performance throughout its useful life.

“Most Chemistry Lab Managers would agree that a well maintained instrument will not only give better results, but also have a longer useful lifetime than one that is only inspected once something has gone wrong.”

A LECO CS-225 Carbon Sulfur Determinator Analyzer with increased reliability from Preventative Maintenance. Increased reliability and longer life span? YES!
Many components in your instrument degrade over time -even when not being used! Some degraded parts will cause other parts to fail. Just like any machine, keep it in good shape and it will serve you well for many years

Choose from Basic, Standard and Premium service plans that go way beyond what LECO® recommends. Your level of instrument usage, its age, and the importance you place on reliability all determine what level of maintenance you should have under contract.

  A Service Engineer/Technician checking critical internal parameters to establish the reliability of the instrument for a Reliability Profile on a LECO RH-404 Hydrogen Determinator.
Basic Preventative Maintenance Plan
This level of PM is recommended for low use instruments
( <25 tests per week) and those used for back up only.

Once yearly, we will perform the LECO® recommended PM Service. A Complete Tune-Up is performed and your instrument is calibrated.
Travel Time, Expenses and Per Diem are prepaid, and our Expense Sharing Policy does apply. So if we have a technician in the area, and you are due this service, travel expenses will be split appropriately and a credit will be issued to your account. All repairs are billable at the current hourly rate in effect, and operator training is available at a reduced hourly rate.

Standard Preventative Maintenance Plan
This level of PM is recommended for medium use instruments
(25-200 tests per week)
Once a Standard or Premium Service contract is in effect, we start a Maintenance History File and initiate a Reliability Profile that evaluates the long-term reliability of your instrument.

Once yearly, we will perform the LECO® recommended PM Service. In addition, a Complete Tune-Up is performed and your instrument is calibrated. In addition, an Electrical, Mechanical and Integral Inspection is performed to identify any parts that have degraded or repairs needed. Sufficient tests are run to ensure operation according to manufacturer’s specifications.
All repairs are billable at the Contract Rate, and operator training is available at a reduced hourly rate. Travel Time, Expenses and Per Diem are prepaid, and our Expense Sharing Policy does apply. So if we have a technician in the area, and you are due this service, travel and living expenses will be split appropriately and a credit will be issued to your account.

Premium Preventative Maintenance Plan
This level of PM is recommended for heavy use instruments
(200-and more tests per week).
Twice yearly, we will perform the LECO® recommended PM Service, and if a technician is in the area between visits, a quarterly maintenance and check-up is made without extra charge. A Complete Tune-Up is performed and your instrument is calibrated. In addition, an Electrical, Mechanical and Integral Inspection is performed to identify any parts that have degraded or repairs needed. Sufficient tests are run to ensure operation according to manufacturer’s specifications. If all required repairs are performed, a Certificate of Performance is then issued for your determinator and a sticker for your instrument is applied.
24 hour Technical Support is included without additional charge. All repairs are billable at the Contract Rate, and operator training is available at a reduced hourly rate. Travel Time, Expenses and Per Diem are prepaid, and our Expense Sharing Policy does apply. So if we have a technician in the area, and you are due this service, travel and living expenses will be split appropriately and a credit will be issued to your account.
Contract Feature Matrix

B PM

S PM

P PM

B Svc

S Svc

P Svc

Feature / Service Description

X

X

X

X

X

X

Yearly Routine Maintenance recommended by LECO

X

X

X

X

X

X

Complete Tune-Up

X

X

X

X

X

X

Adjustment and Calibration (Repairs may be needed)

X

X

X

X

X

X

Operator training at discounted Labor Rate

 

X

X

X

X

X

Maintenance history File  (A one-time fee is charged for this service.)

 

X

X

X

X

X

Reliability Profile   (A one-time fee is charged for this service.)

 

*L

*L

X

X

X

Elect, mech and integral inspection. *Limitation: As time allotted allows

 

1

2

3

UNL

UNL

Hours of included 24 Hour technical Support

 

 

X

X

X

X

Certificate of performance  (Only if required repairs are completed)

 

 

X

X

X

X

Guaranteed Hourly rate on labor not covered by agreement

   

X

X

X

X

Preventative Maintenance Call Travel Expenses

     

X

X

X

Priority response for emergency calls

     

1

2

X

Emergency service call Labor (See your contract for allowances)

     

1

2

X

Emergency service call Travel Expenses (See your contract for allowances)

       

X

X

Emergency service call Parts

       

X

X

After hour service at no extra charge (5:00 PM-7:00 AM)

         

X

6-month Routine Maintenance recommended by LECO

         

*L

3-month Routine Maintenance recommended by LECO (only provided if in area when needed)

 

Combination Discount

When multiple instruments are contracted, a discount is applied to account for combining maintenance service on the same visit.
     
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